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Stoneberry.com Website Review & Ratings + Stoneberry Coupons

Stoneberry: Products & Services

Stoneberry is a retail specialty products company based in Chippewa Falls, Wisconsin.  The company sells electronics and famous brand items at good discounts to its customers.  The company's easy credit plans make this retailer a good choice for anyone setting up or remodeling their living space.  Each year, the company's product line changes to reflect current trends and decor.  Regular customers can order a catalog of merchandise delivered directly to the home.  Brands supported include Jan Sport, Roxy, Relic,Steve Madden, New Balance, and Chinese Laundry.

Stoneberry: Company Background

Stoneberry is part of a company that is over 100 years old.  Mason Companies started out by selling shoes and close out merchandise.   Stoneberry was created in 2010 as an e-commerce outlet for Mason products.  Combined with the other outlet business run by Mason, Stoneberry makes a nice addition for those buyers who cannot access a Mason outlet or shoe store.  The company is completely located in Chippewa Falls, Wisconsin, where the orginial manufacturing company was founded. 

Stoneberry: Customer Feedback & Reviews

There are not very many comments on the internet concerning Stoneberry.com.  Here are some from www.shopathome.com that rate the company 4.6 out of 5.

  • I love shopping at Stoneberry! I've used the catalog for several years and now enjoy the on-line option as well. Quality merchandise and pricing.
  • Wondreful,Wonderful place to shop! They have a lot of nice things at some very nice prices.

Customer service is open seven days a week and located in Wisconsin.  Customers with problems seem to be those who cannot understand the company's return policy and who didn't take the time to look the policy over before purchasing their item.  Most customers seem happy with their Stoneberry.com purchases.

 
Stoneberry: Business Credibility & Trustworthiness

Stoneberry is a member of the Better Business Bureau and has an A+ rating.  Their rating page can be reached here.  The company has successfully resolved all of its business complaints in the last year.   Transactions with the company are secured through Verisign and by McAfee Secure.  According to the Chippewa Herald, the company has added over 40 employees in the last year.

Stoneberry: Website Popularity & Google Ranking

According to Alexa, Stoneberry.com ranks around the 30,000 most popular website in the United States.  Most users of the site access the site from home, and tend to be women looking for gifts or items to renew their home spaces.  Each month the site receives about 150,000 hits.  The website is easy to navigate and provides multiple ways to locate the products the customer is looking to find.

Stoneberry: Social Media Presence

Stoneberry has an active Facebook page with over 7,000 members.  The Facebook page has frequent discounts and contests for those who are active members of this page. The Facebook area can be reached here. Stoneberry does not operate a blog, but it does have a monthly newsletter that members can receive via email about new and clearance items offered by the company.  The company does not have a site on Twitter at this time.

Stoneberry: Website Security & Safety

Stoneberry.com is very secure according to both google.  Webutation.com rates Stoneberry.com 100/100 for protection against malware and fraud.  Google's safe browsing site here rates Stoneberry highly, without any contact with suspicious websites.  The company uses Verisign and McAfee security networks to protect thier transactions.

Stoneberry: Pricing & Packages

Stoneberry is a product close-out and gift company.  Many items are singular items that are not found on other websites.  This means many items have no price comparisons.  However, there are new items that can be compared and I am listing several examples below for review:

X-Box LA Noire Video Game:

  • Stoneberry:  $39.99
  • ebay:  $34.99

Relc Men's Gunmetal Automatic Watch:

  • Stoneberry:  $124.99
  • Fingerhut:  $120

Black and Decker Belgian Waffle Maker:

  • Stoneberry:  $24.99
  • Amazon:  $24.93

The examples show that while lower prices for new items can be found, Stoneberry's pricing is quite reasonable when compared to other discounters.  Stoneberry's clearance prices are even lower.

Stoneberry: Shipping Rates & Policies

Stoneberry does not offer free shipping.  Regular shipping starts at $4.99 through the USPO and goes up to a maximum of $21.99 for orders over $400.  There is an extra charge for shipping to Alaska and Hawaii.  Priority and overnight shipping are available to the customer on request.  International shipping is not an option from Stoneberry at this time.

Stoneberry: Payment Methods Accepted

Stoneberry takes four credit cards in payment.  These are Mastercard, Visa, American Express and Discover.  Stoneberry also offers its own credit for customers who want to pay over time for their products.  The company does not require a down payment to purchase a product once credit is approved.  Stoneberry does not accept Paypal, personal checks, purchase orders or bank drafts.

Stoneberry: Returns, Refunds & Exchange Policy

Stoneberry has a 30-day return policy on most items.  Stoneberry does not charge a restocking fee, but it does not refund shipping and handling costs.  Each items has a return label enclosed with it.  This must be properly filled out to return the item.  It is best to call customer service to make certain the item can be returned.  Some items, including video games, music CDs and others cannot be returned if they have been opened.  It is best to be careful before you order these items.  All returns must be in the original condition and sets must be complete.  Items may be exchanged for the original item or a refund may be requested.

Stoneberry: Product images & screenshots
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